Privacy Collection Statement
This Privacy Collection Statement relates to personal information collected by H.E.S.T. Australia Ltd ABN 66 006 818 695 AFSL 235249, (Trustee of HESTA ABN 64 971 749 321) or by our administration or insurance service providers on our behalf. You can contact us about privacy matters on hesta@hesta.com.au or 1800 813 327.
Where it is practical to do so we will collect personal information directly from the person to who the information relates, however this may not always be the case. Where information is collected from a third party, it is the third party’s responsibility to notify the person about the disclosure of their personal information to us.
If we are unable to collect personal information it may prevent or delay the processing of requests, effect eligibility for benefits, prevent us contacting you, cause tax consequences, or affect the personalisation of our services to you.
We engage a number of third party service providers to assist us in providing products and services. We may disclose personal information to these service providers, which will usually include an administrator, insurers, underwriters, medical advisors, legal advisors, auditors, mail houses, research companies, and information technology providers. When disclosing personal information to third party service providers we will seek to ensure that they comply with the Privacy Act 1988. We may also disclose personal information to Government bodies, or other entities as required by law.
Disclosure of your personal information outside of Australia may occur;
More information is available free of charge in our Privacy Policy (pdf) or by calling 1800 813 327. It also contains information about how you can get access to information we hold about you, how to seek correction of that information, how to make complaints about privacy and how we will deal with those complaints.