Need an interpreter?
We work with the Translating and Interpreting Service (TIS National) to provide interpreting services.
Get help in your languageGot a question?
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Below you’ll find some useful information to find out different ways to get in touch, and our FAQs to help you find answers quickly.
Our customer service team is available Monday to Friday, 8am - 8pm AET.
You can contact them within Australia: 1800 813 327 or overseas: +61 3 9200 4714 HESTA. For Income Stream call: 1300 734 479
We work with the Translating and Interpreting Service (TIS National) to provide interpreting services.
Get help in your languageCheck our frequently asked questions to see if your enquiry has already been answered.
See FAQsWhen you have a concern, we listen. So if you're not satisfied with our products or services, we have a complaint resolution process to address your concerns fairly and efficiently.
Make a complaint