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We work with the Translating and Interpreting Service (TIS National) to provide interpreting services.
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Our customer service team is happy to help with any questions or requests. Feel free to check if your enquiry has been answered in our Frequently asked questions.
our contact centre is currently closed
Below you’ll find some useful information to find out different ways to get in touch, and our FAQs to help you find answers quickly.
Our customer service team is available Monday to Friday, 8am - 8pm AET.
You can contact them within Australia: 1800 813 327 or overseas: +61 3 9957 0064. For Income Stream call: 1300 734 479
Planned service changes
We’re making important changes to better serve you into the future, so our services are temporarily unavailable – but please know we’re still here to support you.
FAQs
Check our frequently asked questions to see if your enquiry has already been answered.
See FAQs
Complaints
When you have a concern, we listen. So if you're not satisfied with our products or services, we have a complaint resolution process to address your concerns fairly and efficiently.
Make a complaint
get the HESTA App
Check your super balance, keep your personal details up to date and much more. Visit your app store to download the HESTA App.
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